Complaints & General Feedback
Yerrabi Yurwang does not receive funding to assist community members who are experiencing financial hardship.
If you are experiencing hardship of any kind, there is help available. Please reach out to organisations in Canberra that may be able to assist as listed below:
Yerrabi Yurwang affiliates (Yerrabi Yurwang Child & Family Aboriginal Corporation and Yerrabi Yurwang Health Hub) is committed to a complaints process, and the reporting of incident/s processes that are;
- confidential
- accessible
- fair
- transparent
- efficient and
- trauma informed
Ensuring any person using or who is affected by our operations has the right to lodge a formal complaint or report an incident to have their concern/s addressed.
You can find more information in our Complaints Policy here.
